Terms and Conditions

OUR POLICY

Deposit and Reschedule

– A non-refundable deposit of $50 is required upon booking confirmation. No booking can be secured without a deposit being paid.

– Please contact us at least  24 hours in advance to save your deposit if you wish to reschedule your booking.  

The appointment can reschedule at most 2 times after that deposit will be forfeit.

-A one-time allowance of last-minute reschedule will be permitted for sickness or family emergency which mean your deposit still remains. After that, your deposit will be forfeit.

-No show or choose to cancel your booking at any time or didn’t give enough time of notice you will automatically forfeit your booking fee.

Refund and Additional Fee

There are No guarantees can be made as the success of the treatment depends on the skin quality, post-treatment flow and care and exposure to different external factors and we have no control over these factors

We are strictly not able to offer refunds if any Cosmetic tattoo procedures don’t work for you under any circumstance.

So we highly recommend you to check out our Eligibility Checklist and FAQ’s carefully and send us an email or check with your doctor if you have any question before deciding to book your appointment.

Additional sessions may be necessary to achieve desired results and will be charged accordingly.

Touch-up rates apply to our existing clients only.

We don’t offer touch-up on other technician’s work. If you had your service done somewhere else and interested in having them redone with us then the service will be considered to new treatment and Full cost will be applied, an additional fee might apply due to the difficulty to work over another technician work.

If you have any concern or problem regarding the service you may contact us within 72 hours of your appointment to discuss your concerns and if a fix can be done to address your concerns. If you fail to do so then an additional charge may occur.

Promotion and Gift Voucher

No combination accepted. Only one promotion deal is valid at a time for each service.

For any competition Winner. The prize must be used within time as advised and cannot be redeemed for cash or transfer to another person.

Gift vouchers are not refundable and redeemed for cash. And must be used within 12 months since purchased. This is for one-time use ( the second time could be accepted by exception  and it will be advised by us depend on circumstances.)

Gift voucher is not replaceable if lost, stolen or destroyed and not valid to use for the booking fee.